Privacy Policy

 

Privacy Policy of Cavanya

Cavanya places great importance on protecting the personal data of its customers. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Cavanya collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The personal information collected is used for the following purposes:

  • Processing and shipping of orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product offerings

  • Improving our customer service and responding to inquiries

  • Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Cavanya does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders

  • When legally required or to comply with legal proceedings

  • To protect the rights, property, or safety of Cavanya, its customers, or the public

Security of Personal Information

Cavanya implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using encryption technologies for payment transactions

  • Limiting access to personal data to only those employees and partners who need it to provide our services

Retention of Personal Information

Cavanya retains personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights

In accordance with applicable laws, customers have certain rights regarding their personal data, including:

  • Right of access: Customers may request a copy of their personal data held by Cavanya.

  • Right to rectification: Customers may request correction of inaccurate or incomplete personal data.

  • Right to erasure: Customers may request deletion of their personal data, subject to legal retention periods.

  • Right to withdraw consent: Customers may withdraw their consent to data processing at any time.

Cookies and Similar Technologies

Cavanya uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy

Cavanya may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed about any updates.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Cavanya at:

Email: cavanyastore@gmail.com

Cavanya is committed to protecting customer privacy and using personal data responsibly and securely.

Free Shipping

We always ship FREE of charge throughout England, including tracking and tracing.

100% - Return Guarantee

You are not satisfied? That's not a problem! You can return your order at any time within 30 days.

Secure Payment

At Cavanya you can pay simply and securely by Credit Card.